1. Introduction
The Website Forgery ("we", "our", or "us") is committed to protecting
your privacy. This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our website
thewebsiteforgery.com
or use our services.
This policy complies with the UK General Data Protection Regulation
(UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
2.1 Personal Information You Provide
When you contact us or use our services, we may collect:
- Name
- Email address
- Phone number
- Business name
- Project details and requirements
- Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
- Geographic location (approximate)
3. How We Use Your Information
We use your information to:
- Respond to your enquiries and provide customer support
- Provide quotes and project proposals
- Deliver our web design and development services
- Process payments and maintain records
- Send important updates about your project
- Improve our website and services
- Comply with legal obligations
-
With your consent, send marketing communications about our services
4. Legal Basis for Processing
Under UK GDPR, we process your data based on:
-
Contract:
Processing necessary to fulfil our services to you
-
Legitimate Interest:
Operating our business, improving services, and preventing fraud
-
Consent:
Marketing communications (you can withdraw consent at any time)
-
Legal Obligation:
Compliance with laws and regulations
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information. We may share
your information with:
-
Service Providers:
Third parties who help us operate our business (hosting, payment
processing, email services)
-
Legal Requirements:
When required by law or to protect our rights
-
Business Transfers:
In connection with a merger, sale, or acquisition
6. Data Retention
We retain your personal information only for as long as necessary:
-
Active client data: Duration of our relationship plus 6 years (for
tax and legal purposes)
- Enquiry data: 2 years from last contact
- Marketing data: Until you unsubscribe or request deletion
7. Your Rights Under UK GDPR
You have the right to:
-
Access:
Request a copy of your personal data
-
Rectification:
Correct inaccurate or incomplete data
-
Erasure:
Request deletion of your data ("right to be forgotten")
-
Restriction:
Limit how we process your data
-
Portability:
Receive your data in a machine-readable format
-
Object:
Object to processing based on legitimate interests
-
Withdraw Consent:
Withdraw consent for marketing at any time
To exercise any of these rights, please contact us at
[email protected]
8. Data Security
We implement appropriate technical and organisational measures to
protect your personal information, including:
- SSL/TLS encryption for data transmission
- Secure hosting with reputable providers
- Regular security updates and monitoring
- Access controls and authentication
- Staff training on data protection
However, no method of transmission over the internet is 100% secure.
While we strive to protect your information, we cannot guarantee
absolute security.
9. Cookies and Tracking
We use cookies and similar tracking technologies to improve your
experience. For detailed information, please see our
Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not
responsible for the privacy practices of these sites. We encourage you
to read their privacy policies.
11. Children's Privacy
Our services are not directed to individuals under 18. We do not
knowingly collect personal information from children. If you believe
we have collected information from a child, please contact us
immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify
you of significant changes by posting the new policy on this page with
an updated "Last Updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data
practices, please contact us:
You also have the right to lodge a complaint with the Information
Commissioner's Office (ICO), the UK's data protection authority, at
ico.org.uk